Terms of service
Welcome to Mutapa Clothing Co.
These terms and conditions govern your use of the Mutapa Clothing Co. website (the "Site") and the purchase of any products through the Site. By accessing or using the Site, you agree to be bound by these terms and conditions. If you do not agree with these terms, please refrain from using our Site.
1. About Us
Mutapa Clothing Co. is a clothing retailer operated by Mutapa Clothing Co., located in the United Kingdom. We offer a range of stylish and quality clothing through our online store.
2. Orders and Payment
2.1 Placing an Order
By placing an order on our Site, you are offering to purchase the product(s) under these terms and conditions. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in the product description, or pricing.
2.2 Payment
All orders must be paid for in full at the time of purchase. We accept payment via credit and debit cards, PayPal, and other methods as indicated on the Site. All payments are processed securely.
2.3 Pricing
All prices on the Site are listed in GBP (£). As we are not VAT registered, our prices do not include VAT and no VAT will be charged on your purchase.
3. Shipping and Delivery
3.1 Shipping Methods
We offer various shipping options, which will be displayed at checkout. Delivery times are estimates and are not guaranteed. While we strive to ensure timely delivery, we are not responsible for delays caused by third-party couriers or events outside of our control.
3.2 Shipping Costs
Shipping costs will vary depending on your location and the shipping method selected. You will be able to view the total shipping cost before confirming your order.
3.3 International Orders
We currently offer international shipping. Please note that customs duties and taxes may apply depending on the destination country, which will be the responsibility of the customer.
4. Returns and Exchanges
4.1 Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return items within 14 days of receipt for a full refund or exchange, provided they are unused, unworn, and in their original packaging.
4.2 Return Process
To return an item, please contact us at hello@mutapa.co.uk with your order number and reason for return. We will provide instructions on how to send the item back to us.
4.3 Non-Returnable Items
Certain items, such as underwear, swimwear, and customised products, are not eligible for returns due to hygiene reasons. This will be clearly indicated on the product page.
4.4 Refunds
Once your return has been received and inspected, we will process your refund or exchange. Please allow up to 7 business days for your refund to be credited to your original payment method.
5. Product Information and Availability
5.1 Product Descriptions
We make every effort to ensure that the product descriptions and images on our Site are accurate. However, we do not guarantee that the descriptions, images, or other content on the Site are error-free. Colours may appear slightly different depending on your monitor settings.
5.2 Product Availability
All products are subject to availability. We will notify you if an item is out of stock or unavailable after you place an order.
6. Intellectual Property
6.1 Ownership of Content
All content on the Site, including but not limited to images, logos, text, and designs, is owned by Mutapa Clothing Co. and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without our express permission.
7. Limitation of Liability
7.1 Exclusion of Liability
Mutapa Clothing Co. is not liable for any indirect, special, or consequential losses or damages arising from your use of the Site or your purchase of products, including but not limited to loss of profits, business interruption, or loss of data.
7.2 Force Majeure
We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, government actions, or strikes.
8. Privacy and Data Protection
We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our [Privacy Policy].
9. Account Registration
9.1 Account Creation
To make purchases on our Site, you may be required to create an account. By creating an account, you agree to provide accurate and complete information, and you are responsible for maintaining the confidentiality of your account details.
9.2 Account Security
You are responsible for all activities that occur under your account. Please notify us immediately if you suspect any unauthorised use of your account.
10. Changes to Terms and Conditions
Mutapa Clothing Co. reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the bottom of the page. Continued use of the Site after changes are made constitutes your acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Mutapa Clothing Co.
Email: hello@mutapa.co.uk
Address: 28 Heathfield
Milton Keynes,
MK12 6HP,
UK